Installation Process
Let us walk you through it.
We offer an end-to-end service from consultation, design, installation, connection and maintenance. Have confidence knowing our team of designers and installers are accredited by the Clean Energy Council.
Step 1 - Appraisal
Upon contacting us, one of our design experts will walk you through the best system tailored to your budget, roof space and energy requirements (current and future). From here we will put together a formal proposal using state of the art satellite software to review your roof space. It’s quick and efficient allowing us to service our customers in a timely manner. Once the proposal has been accepted, signed and returned, we may book a home inspection.
Step 2 - Home Inspection
Not all properties will require a home inspection, however if you live in a unit, townhouse or double story property or have a significantly pitched roof or access issues we may recommend a home inspection. If you are unsure about access to your property (roof space and switchboard) talk to our designers to determine if an inspection is necessary.
Step 3 - Design Finalisation
Following the home inspection (if one was required), we will finalise your design and send you a proposal. Once the proposal has been accepted, signed and returned we will book in a date for the installation.
Step 4 - Installation
Depending on the property access and the size and design of the system, you can expect that the installation process will take a full days work.
Step 5 - Solar Inspection
In line with Electrical Safety Victoria, following installation we will arrange an Independent Electrical Inspection. As inspections are completed by an independent third party, we have little control over booking time frames and will be dependent upon availability. Inspections involve a qualified Electrical Inspector reviewing the installation in person.
Step 6 - Grid Connection
Following completion of the inspection, we will then need to submit a request to connect your Solar System to the Grid. Where possible, we will complete this request on our customer’s behalf. However, depending on the distributor and retailer, you may be required to do this yourself. Once the request has been submitted, it can take up to 30 days until your solar system is connected to the grid.
Ongoing Support
The installation of your solar system is just the beginning of your renewable energy journey. When it comes to understanding and operating your system at maximum efficiency or assisting with product warranty claims, we’re here to help every step of the way.