Terms of Service
Welcome to CBR Renewable Energy Solutions. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Introduction
CBR Renewable Energy Solutions provides renewable energy solutions including commercial and residential solar installations, battery storage, heat pump hot water systems, and EV charging solutions. These terms govern your use of our website and services.
2. Acceptance of Terms
By accessing our website or using our services, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
3. Services Provided
CBR Renewable Energy Solutions offers the following services:
Commercial and residential solar installations
Battery storage solutions
Heat pump hot water systems
EV charging solutions
4. No Online Sales
Please note that we do not conduct sales through our website. All transactions and agreements are conducted offline, or through our cloud-based OpenSolar design and quoting software, after consultations and assessments.
5. Customer Data and Privacy
We take your privacy seriously. We store customer data in our CRM system to provide better service and support. The data stored includes:
Contact information (name, address, phone number, email)
Service history and interactions
Technical details relevant to the services provided
We do not share, trade or otherwise release your data except for the purposes of providing you with the purchased service. For example your system monitoring platform requires us to share your name, address and system details with the inverter and/or battery manufacturer so that you can view your system’s performance app. Please refer to the privacy policy of the manufacturer for how they handle your data as CBR Renewable Energy Solutions has no control in this instance.
We will also release relevant personal data to authorities when required to do so by law.
For more information on how we handle your data, please refer to our Privacy Policy.
6. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of CBR Renewable Energy Solutions and is protected by applicable intellectual property laws. You may not use any content without our express written permission.
7. User Conduct
You agree to use our website and services for lawful purposes only. You must not:
Engage in any fraudulent activities
Post or transmit any harmful, obscene, or illegal content
Attempt to gain unauthorized access to our systems or networks
8. Limitation of Liability
CBR Renewable Energy Solutions will not be liable for any damages arising from the use or inability to use our website or services. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.
9. Indemnification
You agree to indemnify and hold harmless CBR Renewable Energy Solutions, its affiliates, and employees from any claims, damages, or expenses arising from your use of our website or services.
10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after any changes signifies your acceptance of the new terms.
11. Governing Law
These terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms or your use of our website or services will be subject to the exclusive jurisdiction of the courts in Australia.
12. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
CBR Renewable Energy Solutions
21/52 Sheehan Rd, Heidelberg West VIC 3081
1300 162 344
info@cbrsolar.com
Thank you for choosing CBR Renewable Energy Solutions. We look forward to serving your renewable energy needs.
Last Updated: 3 June 2024